Privacy Policy
We respect your privacy. Your information is only used to plan your safari and is never sold to third parties.
- TripAdvisor ⭐⭐⭐⭐⭐
- Licensed safari operator
- Experienced professional guides
- Customizable itineraries
- Clear pricing transparency
At Kikwetu Cultural Adventures Limited, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you engage with our safari services or visit our website.
1. Who We Are
Kikwetu Cultural Adventures is a tour company based in Nairobi, Kenya, offering customized safaris, cultural tours, and travel experiences across East Africa.
2. Information We Collect
We may collect the following personal data:
- Full name and nationality
- Email address and phone number (including WhatsApp)
- Travel preferences and itinerary details
- Passport details (for bookings where required)
- Payment-related information (processed securely via third-party providers)
- Website usage data (cookies, IP address, browser type)
3. How We Use Your Information
We use your information to:
- Plan and customize your safari experience
- Process bookings and reservations
- Communicate before, during, and after your trip
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (to deliver your safari)
- Legal obligations
- Legitimate business interests
5. Sharing Your Information
We may share your data with:
- Safari lodges and hotels
- Transport providers (drivers, airlines)
- Payment processors
- Government authorities where required by law
We ensure all partners handle your data securely.
6. International Data Transfers
As we serve international clients, your data may be transferred outside Kenya. We ensure such transfers comply with the Data Protection Act, 2019 (Kenya) and appropriate safeguards are in place.
7. Data Retention
We retain your personal data only as long as necessary to fulfill safari services and comply with legal requirements. After this, data is securely deleted or anonymized.
8. Data Security
We take appropriate measures to protect your data, including:
- Secure systems and hosting
- Restricted access to personal information
- Confidential handling by staff
9. Your Rights
Under the Data Protection Act, 2019 (Kenya), you have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Object to processing
- Lodge a complaint with the Office of the Data Protection Commissioner (Kenya)
10. Cookies
Our website uses cookies to improve your browsing experience and analyze traffic. You can manage cookies through your browser settings.
11. Contact Us
If you have any questions about this policy or your data, please contact:
Kikwetu Cultural Adventures Limited
Nairobi, Kenya
Email: safaris@kikwetuculturaladventures.com
Phone/WhatsApp: +254 721 5380659
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
